Business Services Manager
About Lifestart
Lifestart was founded in 1996 by a group of eight families who believed kids with disability deserved better support. Today, we operate out of eleven offices throughout NSW and support over 10,000 children and young people, their families and their carers across Australia. It's a success we're proud of because it is a success built on lived experience and a genuine desire to change lives for the better.
Our purpose is to empower children and young people with disabilities or developmental concerns to reach their full potential, in partnership with their families and communities. Guided by our core values of Empowerment, Equity, Collaboration, and Impact, we're committed to making a meaningful difference in the lives of the families we support.
This role sits within our Finance, Facilities and Technology team and is key to ensuring our systems, spaces, and services operate smoothly. You'll be helping our teams do their best work, every day.
About the Role
Are you a warm, solutions-focused leader who thrives on variety and brings a practical, can-do approach? We're looking for someone with strong stakeholder skills, project coordination, and good judgement to join us as our Business Services Manager. This role sits within our Finance, Facilities, and Technology team and is key to ensuring our systems, spaces, and services operate smoothly. You'll be helping our teams do their best work, every day. Reporting to the CFO, you'll oversee IT, facilities, and administration, working closely with leaders across the organisation to solve operational challenges, manage office spaces, support technology needs, and maintain compliance. While you don't need to be a tech expert, you'll be confident in managing projects, budgets, vendors, and team priorities.This role has work from home opportunities and is based out of our head office in Rhodes Business Park but requires you to travel to our other offices around Sydney at times.
Key responsibilities
- Lead and support a small team (IT, Helpdesk, and Administration).
- Oversee technology operations and work with vendors on improvements.
- Manage office spaces, leases, relocations, refurbishments, and WHS compliance.
- Ensure facilities compliance, audits, and organisational insurances are maintained.
- Develop and manage technology and facilities budgets, plus support forecasting for Business Support teams.
- Build strong stakeholder relationships and provide practical, day-to-day solutions.
Key Selection Criteria
- Experience in a similar position
- Strong leadership and stakeholder management skills, with confidence in making sound decisions.
- Experience managing budgets, with a focus on cost-effectiveness, forecasting, and alignment with priorities.
- Knowledge of property leases, WHS, and compliance requirements.
- Alignment with Lifestart's values and commitment to safe, inclusive workplaces.
- Fully vaccinated for the Covid-19 Virus (3 doses) or accepted medical exemption certificate
- Current driver's license and use of own car
Why Join Lifestart?
Working at Lifestart means working for an organisation that has grown from humble beginnings to become one of Australia's leading disability service providers without compromising the values at its heart.
You'll be joining a collaborative, inclusive, and supportive team where your contributions are valued. In addition, we offer:
- Competitive salary of $115,000 plus superannuation and leave loading
- Increase your take-home pay with up to $6,500 salary packaging
- Additional leave benefits including an extra week of paid leave in December, extra personal leave, and cultural/ceremonial leave
- Complimentary access to a pool, fully equipped gym, and workout classes, at the Rhodes Business Park
- Access to free onsite parking (subject to availability)
- Flexible working conditions, including hybrid options
- Access to novated vehicle leasing, travel allowances, and expense reimbursements
- A strong focus on employee wellbeing, including an Employee Assistance Program (EAP)
If you believe you are a good fit for Lifestart, we look forward to receiving your application. Please include your resume and a tailored cover letter expressing your interest and suitability for the role. For further information please contact a member of the Recruitment Team at careers@lifestart.org.au.
Applications Close: Wednesday 10th September 2025
We are currently not accepting introductions by recruitment agencies.