YOUR FUTURE, EMPOWERED!
This is a fixed-term parental leave cover for 12 months from August 2026 - a hybrid role with 2-3 days at home and 2-3 days at our Port Kembla office. During this time, the Team Leader will work closely with employees, families, and community stakeholders to ensure consistent, high-quality care and education delivery aligned with Lifestart’s mission to enhance outcomes for children and their families.
Click here to apply!
Key responsibilities
- Lead, coach and support a team of Early Childhood Coordinators to deliver high-quality, family-centred services.
- Day-to-day operational leadership across the employee lifecycle, including recruitment and onboarding, leave and expense management, work-from-home arrangements, performance and development, and offboarding.
- Oversee client allocations and caseload management to ensure effective and timely service delivery.
- Build strong relationships with families, community stakeholders, and internal teams to achieve positive outcomes for children and families.
- Monitor service quality, compliance and performance in line with NDIS requirements and organisational standards.
- Manage complex client matters, escalations, and continuous improvement initiatives.
- Support a positive team culture through supervision, mentoring and professional development.
Key Selection Criteria
- Experience working as a Partner in the Community and a strong understanding of the NDIS Early Childhood Approach.
- Relevant tertiary qualification in Education, Allied Health, Community Services, Social Sciences or a related field.
- Demonstrated leadership experience within disability, early childhood or community services.
- Strong knowledge of intervention, child development, and family-centred practice.
- Excellent communication, stakeholder engagement, and team leadership skills.
- Ability to manage competing priorities, solve complex problems and drive service excellence.
- Experience using Microsoft Office and client management systems; Echidna and NDIS CRM experience is highly regarded.
Why Join Lifestart?
Competitive Remuneration
- Attractive salary packages
- Superannuation
- Annual leave loading
- Up to $6,500 in salary packaging benefits through non-profit tax advantages
Additional Leave Benefits
- 5 gifted days annually
- 5 additional personal leave days
- Paid cultural and ceremonial leave
Flexible Work
- Hybrid and flexible working arrangements aligned to role requirements
Wellbeing Support
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Access to an Employee Assistance Program (EAP) for you and your family
Career Progression
- Internal recruitment prioritised
- Structured professional development
- Clinical supervision and peer support
- Individual and team professional development budgets
