Earlier this month, the NDIA announced that it is making changes to improve participants’ access to their personal information.
The new Participant Information Access process is an easier and faster way for current and prospective participants, or their authorised representatives, to access the personal information the agency holds about them.
How to access your personal information
Participants can make a request for:
- information about an access decision, including the reasons for the decision
- information about an NDIS plan or plan review, including the information that informed the decision and the reasons for the decision
- medical and other documents provided to the NDIA.